Privacy Policy

This Privacy Notice for Primrose Point Limited (doing business as AI Listings) ("we", "us", or "our") explains how and why we collect, store, use, and share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at www.ailistings.co.uk or any website of ours that links to this Privacy Notice
• Engage with us in related ways, including sales, marketing, or events

If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at mail@primrosepoint.co.uk.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide when you:

• Register on our Services
• Request information about our products and Services
• Participate in activities on our site
• Contact us directly

This may include:

• Name
• Phone number
• Email address
• Mailing/billing address
• Payment details (processed securely by Stripe — see their Privacy Policy)

We also automatically collect certain technical information (such as IP address, browser type, device information, and usage data) to maintain security and improve our Services.

2. HOW WE USE YOUR INFORMATION

We process your personal information to:

• Provide and manage our Services
• Process payments and orders
• Respond to enquiries and support requests
• Improve our Services and security
• Comply with legal obligations

Marketing Communications

By accepting this Privacy Policy, you give us consent to send you marketing communications (including by email, SMS, or phone) about our products, services, promotions, and updates. You can withdraw your consent at any time (see Section 8 below).

3. LEGAL BASES FOR PROCESSING

We rely on the following legal bases under UK and EU GDPR:

• Consent – when you accept this Privacy Policy and give us permission to send marketing communications.
• Contract – when processing is necessary to deliver the Services you request.
• Legal obligation – when required to comply with applicable laws.
• Legitimate interests – when necessary to operate and improve our business, provided your rights are not overridden.

4. SHARING YOUR INFORMATION

We only share your information with trusted third parties when necessary, including:

• Payment processors (e.g. Stripe)
• Cloud hosting and IT providers
• Marketing and communication platforms
• Legal and regulatory authorities (where required by law)

We do not sell your personal information.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Keep our Services secure
• Improve functionality and performance
• Analyse usage and traffic
• Personalise marketing

You can manage cookie preferences via your browser settings.

6. DATA RETENTION

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy or as required by law.

7. CHILDREN'S PRIVACY

We do not knowingly collect or market to children under the age of 18.

8. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Restrict or object to processing
• Withdraw consent to marketing communications at any time (by clicking "unsubscribe" in emails, replying "STOP" to SMS, or contacting us directly)
• Request data portability

To exercise these rights, please contact us at mail@primrosepoint.co.uk. We will respond to your request within the timeframes required by applicable law.

9. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: